ISO9001:2015 STANDARD
ISO 9001 is an international quality management system standard that focuses on internal quality management within an organization. It enhances service efficiency while promoting continuous improvement, ensuring a balance between environmental, economic, and social factors.
The ISO 9001 standard assures that certified companies efficiently manage their organizational processes, ensuring they meet customer expectations in terms of product and service quality.
Natureprof Co., Ltd. has a quality policy in line with ISO 9001:2015, which is as follows:
“We focus on the research, development, and formulation of products using natural extracts combined with modern innovations to deliver products that are effective, high-quality, and safe. Our aim is to continuously improve and achieve customer satisfaction.”
ISO 9001:2015 Standard Requirements
1. Scope
2. Normative References
3. Terms and Definitions
4. Context of the Organization
4.1 Understanding the organization and its context
4.2 Understanding the needs and expectations of interested parties
4.3 Determining the scope of the quality management system
4.4 Quality management system and its processes
5. Leadership
5.1 Leadership and commitment
5.2 Quality policy
5.3 Organizational roles, responsibilities, and authorities
6. Planning
6.1 Actions to address risks and opportunities
6.2 Quality objectives and planning to achieve them
6.3 Planning for change
7. Support
7.1 Resources
7.2 Competence
7.3 Awareness
7.4 Communication
7.5 Documented Information
8. Operation
8.1 Operational planning and control
8.2 Requirements for products and services
8.3 Design and development of products and services
8.4 Control of externally provided processes, products, and services
8.5 Production and service provision
8.6 Release of products and services
8.7 Control of nonconforming outputs
9. Performance Evaluation
9.1 Monitoring, measurement, analysis, and evaluation
9.2 Internal audit
9.3 Management review
10. Improvement
10.1 General
10.2 Nonconformity and corrective action
10.3 Continual improvement
